Returns & Exchanges


Returns Center - Online Submission Form

Bras & Tops (60 days)

Kinflyte bras and tops are eligible for return or exchange within 60 days of delivery date. All return merchandise must be in their original condition, unworn, undamaged, free of stains, and unwashed with the tags still on, with the reusable pouch it came in still intact. If you want to initiate a return or exchange, please note you will be responsible for shipping. We do not cover return shipping costs.

US Returns handling

To initiate a US domestic return or exchange, submit through our online Returns Center so we capture the right details. For returns handling, please anticipate allowing for return shipping time, up to 10 days to inspect and process the return. 

Refunds will be issued to your original payment method, minus shipping costs.

International Sales (Final Sale)

Please note that international sales (outside the US) on are considered final sale as we cannot accept international returns and exchanges at this time. 

Underwear / Bottoms (Final Sale)

All Underwear and bottoms are final sale and not eligible for refund or exchange. This includes the Ally Underwear and Deco Shorts. Note: For health and hygiene safety reasons, we cannot accept them.

Bundle Sets

If you purchased a set that includes an underwear / bottom, then the bundle is not eligible for a refund. You can exchange bras and tops, but we cannot accept underwear / bottoms for exchange or refund.


Find Your Fit

Our updated sizes now range from XXS to 4XL. We support bra band sizes 28 to 52, and cup sizes A to G. Find your ideal fit by using the size charts for bras, tops, and underwear. International size conversion charts are available down below.

Bra sizes XXS and 4XL are exclusively available in the Freedom Bra - Eco Jersey version.

Max Support vs. Eco Jersey
The Max Support styles run more snug than the Eco Jersey. Max Support is a nylon-spandex knit based on a tighter weave whereas the Eco Jersey is a lighter weight polyester-spandex knit.

Bra Sizing
We translate for bra band and cup sizing.

If you are in-between or bordering sizes, we recommend sizing up for the most comfortable fit. We use high performance stretch fabric, which adapts to changes in your body (weight changes, monthly cycles, hormonal changes). 

Measuring by Bust & Underbust

Unsure of your bra size? Measure your bust around the fullest part. When measuring your rib cage, measure underneath the bust (underbust).


Tops Sizing 

The Unity V-Top is a built-in bra top. We recommend using your dress size and reference bra size to determine best fit. 

Bottoms Sizing
Our hi-rise bottoms are designed to comfortably support your tummy, waist, and lower back. 

International Size Conversion
The following charts provide international size conversions for bra sizes and for general dress sizes.